Return Policy
Don't worry, thousands of people have built this kit with no problems at all. We have an active online forum if you have any questions, and I'll personally guarantee you end up with a working kit. If you have problems, you can pay two-way shipping and I'll diagnose and repair the kit for you. Send an email to chris@adwaterandstir.com.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, a receipt or proof of purchase is required.
There are certain situations where only partial refunds are granted: (if applicable)
* A partially assembled or modified product
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at chris@adwaterandstir.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at chris@adwaterandstir.com and send your item to: 2007 10th St SW, Willmar, MN, 56201, United States.
Shipping
To return your product, you should mail your product to: 2007 10th St SW, Willmar, MN, 56201, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.